How long are the signature links accessible?

  • fischerfabian29
    Gefragt am 8. August 2023 um 08:07

    Hallo,

    wie lange sind die Links welche ich direkt zu den Unterschriften erhalte bestehen?

    Bleiben diese auch bestehen wenn ich die Gehehmigungsumfrage lösche?

    Beispiel eines solchen Links ist eingetragen.


    MFG,


    Fabian

  • Gilbert Enterprise Support
    Geantwortet am 8. August 2023 um 10:19

    Hi Fabian,

    Thanks for using Jotform. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you're referring to the signature link in the notification email, it's accessible as long as you don't delete the submission entry tied to that signature. Or, you don't delete the signature image of that entry on the Tables page. The link will also be inaccessible if you delete the Signature field itself from the form since all the signatures tied to it will be deleted.

    But if I misunderstood and you're referring to something else, please explain a bit more about it so we can help you properly.

    Let us know if you have any other questions.