Request Invoice

Sehr geehrte Damen und Herren,

könnten Sie uns bitte zu der Bestellung im Anhang eine ordentliche Rechnung zukommen lassen?

Vielen Dank

Hello Michael,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you please share with us the email address or username of the Jotform account connected to that Receipt? If you forgot the email address or username, you can provide any form URL so we can locate the account. You can also provide us with these additional details for us to locate the account:

• Name on the Card:
• Transaction Number:

Also, you can view the subscription invoice on your Jotform account, let me show you how:

1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
2. Click on Settings to go to your Account Settings.
3. Under Account Settings, click on the Billing tab.
4. Scroll down a bit and you should be able to see the Invoices section. 
5. Click on the View link on each invoice to see their details.

Let us know if you have any other questions.