Track the Form in GA4 but without GTM

  • medienkraft
    Gefragt am 3. August 2023 um 04:59

    Guten Tag,

    Ich hätte folgende Frage:

    Gibt es eine Möglichkeit die Jotform Formulare in Google Analytics 4 zu tracken, ohne den Einsatz vom Google Tag Manager?

    Laut einigen Support Threads gibt es ein Widget: Google Analytics.

    Ich habe das installiert und das Formular ausgelöst, jedoch bekomme ich keine Ereignisse rein, bzw. Conversions.

    LG

  • Lorenz Jotform Support
    Geantwortet am 3. August 2023 um 09:43

    Hi medienkraft,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I'm currently using a translation tool to provide assistance. If you wish to receive help in your native language, we can forward this ticket to our German Support Team. However, it could take longer to receive a response from them.

    As for your question, unfortunately, the Google Analytics widget is currently not compatible with GA4 tracking code, I would suggest you follow this guide on How to track Form submissions with GA4.

    Let us know if there's anything else we can help you with.

  • medienkraft
    Geantwortet am 3. August 2023 um 10:00

    Hi Lorenz,

    Ok so we have to use the Google Tag Manager for that. Thank you, that's all I had to know.