Formular nicht verfügbar

Hallo :)

leider wird bei meinen Formularen die Fehlermeldung 'Form over quota' gezeigt, obwohl ein neuer Monat angefangen hat und mir in den Einstellungen angezeigt wird, dass noch 99 Antworten verfügbar sind. Ich bitte um Hilfe bei diesem Problem.

Mit freundlichen Grüßen,

Jennifer Oedekoven

Hi Jennifer,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've checked your account and I can see that the limits have reset. I've also checked your forms and they are working as expected.

I've cleared your form cache. Can you please try to access your form again?

Keep us updated and let us know if you need any more help.