Warum bekomme ich Spam Mails Über mein Onlineformular?

  • Charly_Krau
    Gefragt am 31. Juli 2023 um 10:56

    Hallo JotForm-Support,

    ich nutze auf unserer Internetseite, ein Kontaktformular, für Neukunden, anstelle des klassischen EMailbuttons oder anrufen.

    Seit ca. 2 Wochen, bekomme ich jedoch Spam über dieses Formular. Da man hier mehrere Fragen und Felder ausfüllen muss, dachte ich eigentlich, dass dies ausgeschlossen sei.

    Mein Formular als Link

    Ein Screenshot des Spams.

    Kann ich etwas dagegen unternehmen?

    Vielen Dank



    Jotform Thread 5379806 Screenshot
  • Annaliza_O Jotform Support
    Geantwortet am 31. Juli 2023 um 13:52

    Hi Charly_Krau,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your issue. You can set the unique submission or unique field to your form to prevent your responders from making multiple submissions. Another option is by adding a CAPTCHA to your form. It helps to protect your forms against spammers and spambots from flooding and submitting tons of unwanted information.

    Keep us updated and let us know if you need any more help.

  • Charly_Krau
    Geantwortet am 1. August 2023 um 02:10

    Hi Annaliza Ortiz,

    no worries for English.

    I added a CAPTCHA, this should work and block the bots, 9 times in total I got e request from them.


    Thank you, have a nice day