jotform können wir nicht mehr öffnen

wir können jotform nicht öffnen

Hi ElkeHalmosi,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We're sorry that you are unable to access Jotform. I checked on your account with username ElkeHalmosi, and it is active. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Also, could you also reply these questions:

1. Are you having issue accessing the Jotform account with username ElkeHalmosi? If you are having issues with another account, please provide us the Username or the email linked to that account.
2. Since when are you not able to access your Jotform account?
3. What error are you seeing when opening the website?
4. Are you able to log in?
5. Which browser you are using while accessing Jotform?
6. Can you try to log in from another browser and see how it goes?

Also, try to clear your browser cache and cookies and then try to access Jotform again:

• Clear cache & cookies – Google Chrome.
• Clear cookies and site data in Firefox – Mozilla Firefox.
• Clear cookies on Mac – Safari.

Once we hear back from you, we'll be able to move forward with a solution.