Smart PDF form: unable to map DocuSign into original PDF

  • Promotions_Rocket
    Gefragt am 27. Juli 2023 um 03:29

    Hallo,


    ich möchte die Unterschrift von Docusign auf dem Original PDF platzieren und nicht auf der zusammengefassten PDF.


    Ist das möglich?

  • Mary Jotform Support
    Geantwortet am 27. Juli 2023 um 08:08

    Hi Promotions_Rocket,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It's not currently possible to map the DocuSign Widget into the original PDF document. You can add this widget data into your form's submissions PDF document (not the PDF document you've uploaded) and you can customize this PDF in the PDF Editor. If you want to create and customize the submissions PDF, I can walk you through setting that up:

    1. In My forms page, select the form and click the dropdown arrow showing beside More.
    2. In the dropdown options showing, click the Create PDF Document.
      Smart PDF form: unable to map DocuSign into original PDF Image 1 Screenshot 40
    3. You will be directed to the PDF editor page, click the +New PDF. By default, all the form field data including the DocuSign widget data will be shown on the PDF.
      Smart PDF form: unable to map DocuSign into original PDF Image 2 Screenshot 51

    If you prefer using your original PDF document then I can only suggest using the E-Signature Widget instead. This can be mapped with the original PDF as shown in the image below:

    Smart PDF form: unable to map DocuSign into original PDF Image 3 Screenshot 62

    That's it. Let us know if you have any other questions.