Unable to upload Photo

Hallo Zusammen, ich bekomme eine Fehlermeldung, wenn ich ein Foto hochladen möchte, welches mir für ein Testimonial von einer Kundin zur Verfügung gestellt wurde.

Was kann ich da machen?

VG H. Schlüter

Hi Helena,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having trouble with this. We have a reported issue of not being able to upload photos yesterday. But, it has been resolved by the Developer Team. Can you try again to see if the problem is the same? If so, please provide with a screenshot of the error so we can investigate it further. Check out this guide about how to send a screenshot to our Support Forum.

Once we hear back from you, we'll be able to move forward with a solution.