Email confirmation is not working

  • Suzette_info
    Gefragt am 16. Juli 2023 um 07:49

    Bitte senden Sie mir einen neuen Bestätigungslinkt.

    Gruß, S. Esser-Keutmann

  • Billy Jotform Support
    Geantwortet am 16. Juli 2023 um 08:30

    Hi Suzette_info,

    Thank you for reaching out to Jotform Support. Our German support is currently not available so we'll respond to you in English. Should you prefer your native language, please let us know.

    Note that I used a translator, which may not be accurate, to better understand your question. Can you tell us what this confirmation link is? Is this a link from the email you received after submitting a form? If you can share the link with us, we can investigate further as to why it is not working.