Wie kann ich mich bei Jotform komplett abmelden

  • Gittis_Marcos
    Gefragt am 14. Juli 2023 um 12:14



  • Elbert_A Jotform Support
    Geantwortet am 14. Juli 2023 um 14:19

    Hi Gittis_Marcos,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you wish to cancel a subscription and downgrade a paid account from using our service you can simply follow this user guide on how to Cancel a Subscription and Downgrade Back to Free. Please read it properly and observe its following conditions upon unsubscribing and downgrading back to free.

    Aside from this, if you wish to fully unsubscribe and be no longer using the service, you can delete your account by following this user guide on how to Delete My Account.

    That's it. Let us know if you have any other questions.