Is there a German Support?

  • Marius
    Gefragt am 4. Juli 2023 um 04:06

    Good morning,

    I would like to ask whether Jotform offers customer support in german?

    Best regards

    Marius


  • Janice_B Jotform Support
    Geantwortet am 4. Juli 2023 um 06:10

    Hi Marius,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    To better assist you could you please tell us more about your concern today?  You can also provide us a screenshot and the Form URL so we can have a better idea of what's going on and we’ll be able to come up with a solution.

    Once we hear back from you, we'll be able to move forward with a solution.