Unable to access form that are sent via LinkedIn

  • marionzdesar
    Gefragt am 20. Juni 2023 um 12:31

    Guten Abend, Ich habe den Link https://form.jotform.com/231664804313351 nun an Zig LinkedIn Kontakte gesendet und habe schon ein paar Rückmeldungen bekommen, dass er nicht funktioniert. (und dann funktioniert er aber wieder)


    Woran kann das liegen?

    Mit freundlichen Grüßen Marion Zdesar


    Jotform Thread 5259283 Screenshot
  • Joshua_T Jotform Support
    Geantwortet am 20. Juni 2023 um 15:56

    Hi Marion,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. I am sorry you are having trouble with this. I cloned and tested your form and it appears to be working as expected. Check out this screencast below:

    Unable to access form that are sent via LinkedIn Image 1 Screenshot 20

    Can you have the affected users try to open the link using Google Chrome or Safari browser?

    Once we hear back from you, we'll be able to move forward with a solution.