5 $ pro Monat Zahlung

Guten Tag,

ich bin einer Ihrer früheren Kunden und meine letzte Rechnung war 5 $ pro Monat, aber jetzt muss ich wieder ein Formular mit Online-Zahlung erstellen, aber der Betrag hat 39 $ pro Monat erreicht! Ist dieser Betrag korrekt?

Können Sie den Betrag für mich erneut registrieren, wie Vorhoer 5 $ pro Monat?

Danke
Haghighi

Hi Tbtv,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. Please allow us some time to coordinate this with our billing team in order to process your request. Once we hear back from them, we’ll update this thread and let you know.

Thanks for your patience and understanding.

Hi Tbtv,

We understand that you aren’t happy with the experience you’ve had with the support you’ve gotten so far, and we sincerely apologize for that. If you're still interested, here's the payment link for the 5$ storage plan.

Let us know if you need any more help.