speichern und senden funktioniert nicht

  • Kiezfest
    Gefragt am 3. Mai 2023 um 09:25

    Hallo, ich habe mein Formular aufgebaut und unten die Funktionen 'speicher' und senden' eingegeben.


    Wenn man das Formular aufruft und ausfüllen möchte, gibt es nur die Möglichkeiten: "save" und 'Review answers" - absenden ist nicht möglich??

    Was habe ich falsch gemacht?


    Vielen Dank

    Cornelia Greve

  • Glenn_T Jotform Support
    Geantwortet am 3. Mai 2023 um 09:37

    Hi Kiezfest,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are not available at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    To clarify, are your referring to Submit button when sending? If not, can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    Once we hear back from you, we'll be able to help you with this.

  • Kiezfest
    Geantwortet am 3. Mai 2023 um 10:38

    leider erscheint hier nicht der button: 'senden ' obwohl im Original stteht: "speichern' und senden'speichern und senden funktioniert nicht Image 1 Screenshot 20

  • Shirized Jotform Support
    Geantwortet am 3. Mai 2023 um 10:57

    Hi Kiezfest,

    Thanks for getting back to us with additional details. Just to confirm, are you perhaps referring to the Save and Submit buttons? I checked your other form titled Kiezfest Klausenerplatz 2019 and I can only see Save and Submit buttons. Take a look at the screenshot below:

    speichern und senden funktioniert nicht Image 1 Screenshot 30

    If this is exactly what you're referring to, you just need to toggle On the Save and Continue Later option. Here's how:

    1. In the Form Builder, go to the Submit button.
    2. Hover your mouse over the Gear icon to open its Properties.
    3. Under the Advanced tab, go to the Save and Continue Later option and toggle it On.

    speichern und senden funktioniert nicht Image 2 Screenshot 41

    Keep us updated and let us know if you need any more help.