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KupkeGefragt am 11. April 2023 um 06:59
Hello Jotform Support,
please check our enterprise server https://forms.manq.de/ - Forms are not accessible / useable.
Greetings
Daniel Kupke
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KupkeGeantwortet am 11. April 2023 um 07:00
Enterprise Support Forum is also offline - not very clever to disable the personal e-mail support and connect server and support forum
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Elbert_A Jotform SupportGeantwortet am 11. April 2023 um 07:05
Hi Daniel,
Thanks for reaching out to Jotform Support. I've forwarded this thread to the Enterprise team. They'll be reaching out to you soon.
Thanks for your patience.
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Ed Enterprise Customer Success EngineerGeantwortet am 11. April 2023 um 07:19
Hi Daniel,
I've just been able to replicate and have reported it as urgent to the infrastructure team, I'll update you as soon as I hear back.
Thanks,
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Parker Jotform SupportGeantwortet am 11. April 2023 um 10:21
Hi Daniel,
We had an issue earlier with a problematic commit that caused an error for users accessing their servers. The commit has been reverted and I checked your server and was able to access it now.
Let us know if you're still having any issues accessing your server.