serverstandort

guten Tag,

Wir bitten zum einen über die Auskunft wo der Serverstandort von Zugriffen aus Deutschland vorliegt?

Zum anderen Bitten wir um ein Angebot für folgende Leitungen:

6 Endgeräte / 1 Umfrage / ca.2500 Antworten pro Monat für 3 einzelne Monate über 1 Jahr verteilt.

Vielen Dank und beste Grüße,

Lucas Zimmermann

Hi Lucas,

Thanks for reaching out to us for help. Unfortunately, our German Support isn't available right now, so I'll answer this ticket in English. Jotform servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud data centers are hosted in Iowa (US). AWS data centers are located both in Germany, Frankfurt (EU), and, Virginia (US).

Jotform is compliant with the European Union’s General Data Protection Regulation (GDPR), which governs businesses that collect personally identifiable information from or on EU citizens. So, we allow you to switch to our European Servers. You can check this guide to learn more about EU servers.

As for your other question, Jotform Enterprise is our only multi-user plan where an Administrator can assign access-level controls to Users and those Users can collaborate with other Users (enable SSO, white-label your forms, use custom domains, create sub-users). Plus, it runs on a server dedicated to your organization and comes with a dedicated Enterprise Support Engineer for instant help and troubleshooting. An overview of the differences can be found in this guide. Additionally, you can try the collaboration feature to share your form. You can check out this guide to learn more about How to Share Your Jotform Tables and Collaborate.

You can also check this guide about our Pricing.

Reach out again if you have any other questions.

Thanks for you response

Hi kreetoone786,

In addition to my previous answer, I just want to clarify Google Cloud data centers are hosted in Iowa (US) and Frankfurt (Germany, EU). AWS data centers are located in Virginia (US) and Frankfurt (Germany, EU). You can choose to have your data stored in the European Union (EU) via the Data tab in your account settings. After confirmation, all your form data is copied to our European servers in Frankfurt, Germany, run by Google.

Let us know if you have any other questions.