Why is the save button missing on my form?

  • Kolf_Christian
    Gefragt am 23. April 2021 um 13:02

    Bei unserem Online Formular fehlt der Speicher Button, obwohl ich ihn im Editor gesetzt habe.


    Kannst Du mir dazu auch helfen ?

  • Gustavo_H
    Geantwortet am 23. April 2021 um 13:07

    Hi, Christian 👋


    We have checked your form, but we can see the save button(Speichern) at the end of your form. Can you please check that again?

    1619197559 6082fe776fe7b  Screenshot 10


    We will wait for your reply.


    Best Regards, 😃

  • Gustavo_H
    Geantwortet am 26. April 2021 um 13:59

    Hi, again, Christian.


    Thank you for the information you provided here. Can you please try to re-embed your form using just the iframe HTML tag

    1619459899 6086ff3b73c2b  Screenshot 10


    <iframe id="JotFormIFrame-211082900386047" title="Erfassungsbogen BGA" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/211082900386047" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>


    Maybe when embedding your form, you will need to remove the scrolling attribute or change it to scrolling="yes".


    Please, let us know how it goes.


    Thank you!

  • Kolf_Christian
    Geantwortet am 26. April 2021 um 15:39

    Hi Gustavo,

    the iframe was the solution!! Right now the button "save" ist "online" :)

    1619465840 60871670092f4  Screenshot 10
    Thanks a lot Gustavo!

    The color is not in CI but nevertheless it works, this is more important :)

  • Gustavo_H
    Geantwortet am 26. April 2021 um 17:12

    Hi, again, Christian 👋


    Thank you for getting back. I am happy to know that the problem is solved.

    I can see the button is not looking the same way it appears in the builder. This issue seems to be related to the theme Pastel that you are using. I think we have 3 options to try:

    1- You can try to change the button style to see if the colors updates;

    1619471066 60872ada410ea  Screenshot 10

    2- We can try to force that color output with CSS code;

    Complete Guide 👉 How-to-inject-custom-CSS-codes

    #input_2, #input_reset_2, #input_print_2, #input_scl_2 {
      -moz-border-radius: 4px 4px;
      -webkit-border-radius: 4px 4px;
      border-radius: 4px 4px;
      -moz-box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      -webkit-box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      text-shadow: 0 -1px 0px #C64F00;
      padding: 6px 18px;
      border: 1px solid #C64F00;
      color: #fff;
      font-size: 12px;
      background: #f9c667;
      background: -moz-linear-gradient(top, #FAA84C 0%, #FF7B0D 100%);
      background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,#FAA84C), color-stop(100%,#FF7B0D));
      filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#FAA84C', endColorstr='#FF7B0D',GradientType=0 );
    }



    3- Or, if you want to check for other design options, I recommend you clone your form and change the theme, colors, fonts, and others.
    Complete Guide 👉 How-to-clone-an-existing-form-from-your-account


    Let us know if we can help you with anything else.


    Regards, 😄