Conditional value not printed

  • markus_h
    Gefragt am 8. März 2021 um 12:58

    If the participant answer the show question with "NEIN", "NEIN" should be printed in the corresponding field based on a condition.

    In the preview it is working, in production mode.

    Can you tell me why?

    1615226198 604665564a1fc  Screenshot 10

  • Carlos_C
    Geantwortet am 8. März 2021 um 17:35

    Hello There!

    Thank you for your message.

    In this case, you need to connect the field to each part of the PDF field please check the following screencast:

    1615242876 6046a67ccb6c4 tyutu Screenshot 10

    Click on the field in the web form and select the field on the PDF file

  • markus_h
    Geantwortet am 9. März 2021 um 09:09

    I already have three big text fields on the PDF. Based on three conditions participantes can write a text or the condition should fill in "NEIN".

    Can you check this please?

    I am not able to add more fields an in the preview the form is working as expected.

  • Nikola Jotform Support
    Geantwortet am 9. März 2021 um 11:35

    I inspected your form and submissions and the "NEIN" value you're passing was not recorded. This issue is related to the Form Settings. Please change the Clear Hidden Field Values option from Clear on Submit to Don't Clear, and test the form again.

    1615307698 6047a3b206f55 dontclear Screenshot 10