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Patricks83Gefragt am 27. November 2024 um 08:40
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Royce Jotform SupportGeantwortet am 27. November 2024 um 11:16
Hi Patrick,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
As for your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
Meanwhile, let us know if you have any other questions.
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Royce Jotform SupportGeantwortet am 27. November 2024 um 13:07
Hi Patrick,
If I understand it correctly, you want to be able to choose your preferred PDF design when downloading a form submission as a PDF file in your Jotform Mobile Forms app. If that's so, you can select your preferred PDF document after you click the Download As PDF on your preferred submission. Let me show you how to do it:
1. Go to the Jotform Mobile Forms app, click on your preferred form.
2. Click on Submissions above Show In Tables.
3. Click on your preferred submission on your form.
4. Click on the Three Dots icon on the upper-right part of the screen.
5. Click on Download As PDF on More Options field.
6. Select your preferred PDF document to download the submission.
That's it. As for your other question, to avoid confusion, I've moved and answered that in a new thread. You can check that out here.
Give it a try and let us know if you have any other questions.
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Patricks83Geantwortet am 28. November 2024 um 07:26
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James Adalem Jotform SupportGeantwortet am 28. November 2024 um 09:48
Hi Patrick,
If you want to change the layout of your PDF, you will have to do it on a desktop. Editing your PDF layout is easy, let me show you how:
- In Form Builder, click on the Downward Arrow icon next to the Jotform logo and click PDF Editor.
- Now, select which PDF of your form you want to edit.
Reach out again if you have any other questions.
- In Form Builder, click on the Downward Arrow icon next to the Jotform logo and click PDF Editor.