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doreengerstenbuehlerGefragt am 22. November 2024 um 14:14
Ich möchte die Einstellung "Verschlüsselung" ganz rausnehmen.
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Jerlan Jotform SupportGeantwortet am 22. November 2024 um 17:07
Hi Doreen,
Thanks for reaching out to Jotform Support. Our German Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.
About your question, are you referring to this form? If yes, Let me show you how to turn it off:
- Open your form in Form Builder and in the orange navigation bar at the top of the screen, click on Settings.
- Look for Encrypt Form Data and click on the button to No.
The new settings will only be applied to all new submissions.
Give it a try and let us know how it goes.