Ist es jetzt möglich, die Absprungrate der Benutzer innerhalb des Formulars zu sehen?

  • MichaelServe
    Gefragt am 20. November 2024 um 08:21
    1) Gibt es mittlerweile die Möglichkeit, die Absprungrate der Nutzer innerhalb des Forms zu sehen? Also bei welcher Frage die User das Form verlassen?
  • Ruan Jotform Support
    Geantwortet am 20. November 2024 um 08:29

    Hi Michael,

    Unfortunately, it's not possible to determine when a form filler stopped answering questions. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

    I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    In the meantime, let us know if you have any more questions.

  • MichaelServe
    Geantwortet am 20. November 2024 um 09:30

    Ich hatte vor 2 Jahren schon einmal die Frage gestellt. Da sich im Marketing alles um Conversion dreht, ist es für mich nicht nachvollziehbar, wie ein professioneller Anbieter, wie Jotform, das nicht bietet. Das ist eine der wichtigsten Kennzahlen, die ich bei einem Makretinfunnel benötige!

  • Shirized Jotform Support
    Geantwortet am 20. November 2024 um 11:42

    Hi Michael,

    Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, as indicated by my colleague, we don't currently have the option to track the last question that the users see or the reason before leaving the form. But, you can obtain information about your forms' conversion rates, as well as the proportion of seen forms that are filled out with our Form Analytics tool. This tool helps you see how many people viewed your forms, how many responded, and where the traffic is coming from. The traffic panel shows in detail where your visitors are originating from, which technology platforms they use, and on which devices they interact with your form.  Let me show you how you check it:

    1. Open your form in Form Builder, click on the Downward Arrow icon next to the Jotform Logo, and select Form Analytics.
    2. Under your form's name, click on This Month, All-time, or Custom to change the time filters.
    3. Click on Device, Platform, or Location to view more information about the form submitter.

    Ist es jetzt möglich, die Absprungrate der Benutzer innerhalb des Formulars zu sehen? Image 1 Screenshot 20 You can also check out our Understanding Form Analytics and Ways on How to Get Your User's Info guide for more information.

    You can also use the Google Analytics widget to easily integrate Google Analytics with your forms.

    Reach out again if you have any other questions.

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