nicht in den Formularen finden?

Guten Tag,

ich kann das Formular

nicht in den Formularen finden?
Zum Glück noch über den direkten Link aufrufen.

Viele Grüße

Ralph

Hi Ralph,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you try to check your trash folder? Let me walk you through it:

1. On your Form Page, scroll down and click on the Trash Folder on the left side of your screen.
2. Click on the Restore.

Let us know if there’s anything else we can help you with. 

Hello,

thanks for the quick answer.

The Form in NOT in the Trash Folder!

Regards

Ralph

Hi Ralph,

Did you try to check your archived folder as well? You can unarchive your forms, but we’ll need to do that on the Desktop version of Jotform instead of the Jotform Mobile App. It's easy, let me show you how:

1. On your My Forms page, in the menu on the left, scroll down and click on Archive.
2. Select the archived form that you want to unarchive, and then click on More.
3. In the dropdown menu, click on Unarchive and that's it. You're done.

Now, it will return to the All Forms folder on your My Forms page:

Give it a try and let us know how it goes.

Thank you very much,

that's the solution.
for whatever reason the form went there.

What is the advantage of archiving forms instead of leaving them in a folder?

Thank you very much

Ralph

Hi Ralph,

The forms are not deleted from the archived folder, but they are not accessible; an error message will appear if you open the direct link. You can still access the submissions on the archived form. You can “unarchive” it so that it will be available again.

Check out this guide on How to Archive a Form

Give it a try and reach out again if you have any other questions.