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schwimmwartGefragt am 8. November 2024 um 16:30
Liebes Support-Team,
darf ich in einem Formular nach der IBAN des Nutzers fragen (einfaches Textfeld)?
Ich freue mich auf eine Rückmeldung!
Viele Grüße
Moritz Dammann
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Aries Jotform SupportGeantwortet am 8. November 2024 um 19:12
Hi Moritz,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But it might take a while until they're available again.
Now, coming back to your question, Unfortunately, you won’t be able to add the IBAN field to your form since it’s considered sensitive information that Jotform doesn’t allow collecting directly. You can check out the details on our Terms of Use. If you’re looking to collect payments from users, you’ll need to use our Payment Processor Integrations instead.
Let us know if you have any other questions.