Abonnement kündigen

Sehr geehrte Damen und Herren,

hiermit möchte ich mein Abonnement bei JOTFORM zum nächstmöglichen Termin kündigen, jedoch bitte ich darum, meinen Account vorerst nicht zu löschen.

Ich bitte um eine Bestätigung meiner Kündigung.

Mit freundlichen Grüßen,

Klaus Schmehl

0049-1736892851

klaus_schmehl@web.de

Hi Klaus_Schmehl,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I have reviewed your account and currently, you have already canceled the auto-renewal of your subscription plan, which means that your account will automatically downgrade on 2024-11-04. Do you want us to proceed with cancelling your subscription right now? If yes, you can provide us your confirmation here for us to proceed.

Once we hear back from you, we'll be able to help you with this.