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Surf_SpiritGefragt am 23. Oktober 2024 um 10:44
Hallo,
Wir würden gerne bei unseren Gästebefragungen einstellen, dass wenn ein Gast drei Sterne oder weniger gibt, sich ein Feld öffnet in dem er seine Bewertung erklären kann.
Ich habe bereits im geschafft die Regel aufzustellen, allerdings noch nicht die herausgefunden wie man das dann in der Umfrage einbettet.
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Arslan Jotform SupportGeantwortet am 23. Oktober 2024 um 13:40
Hi Surf_Spirit,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I have checked your form and I can see that you've already set conditions on your form. You just need to hide the fields on your form, so when someone rate below than 4, hidden fields will be shown. Let me walk you through it:
1. Open your form in Form Builder, press CTRL on your keyboard, and then select the fields you want to show conditionally.
2. Now, click on Hide, located in the top right corner of the orange navigation bar.
You can check my results in the screencast shown below:
Give it a try and reach out again if you have any other questions.