Daten werden nach der Übermittlung nicht im Webhook ausgelöst

Hallo Zusammen,

ich möchte gerne von meinem Formular Jotfrom an LeadTable diese Daten übermitteln.

Dazu habe ich einen entsprechenden Webhook hinterlegt. Leider werden diese Daten nicht übermittelt.

Könnt ihr mir hierzu weiterhelfen?

Viele Grüße

Tino Stoll

Hi Tino,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I understand the issue. I cloned your form and tried to replicate the issue, but everything is working properly. The data is being triggered in Webhook. Take a look at the screenshot below:

I've gone ahead and cleared your form caches to refresh the form. Can you try to remove the Webhook Integration and add it back again? Let me show you how:

1. In Form Builder, click Settings on the orange navigation bar.
2. On the left side menu, select Integrations and click Webhook Integration on the Condition Menu.
3. Click the Remove Integration and confirm by selecting the Yes, Remove button.

Give it a try and let us know how it goes.

Hallo vielen Dank für deine Hilfe.
Leider funktioniert dies weiterhin nicht. Es wird ein Lead erzeugt, jedoch ohne Daten.
Könnt ihr mir hier nicht weiterhelfen?
VG
Tino
Von: Jotform <noreply>
Gesendet: Freitag, 18. Oktober 2024 15:22
An: Energiepool24 - Vertrieb <vertrieb>
Betreff: Re: Daten werden nicht übermittelt
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Daten werden nicht übermittelt
Hi Tino,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I understand the issue. I cloned your form and tried to replicate the issue but everything is working properly. The data is being triggered in Webhook. Take a look at the screenshot below:
I've gone ahead and cleared your form caches<https: /> to refresh the form. Can you please try to remove the Webhook Integration<https: /> and add it back again? Let me show you how:
1. In Form Builder, click Settings on the orange navigation bar.
2. On the left side menu, select Integrations and click Webhook Integration on the Condition Menu.
3. Click the Remove Integration and confirm by selecting the Yes, Remove button.
Give it a try and let us know how it goes.
[Autoresponder]
Answered by
Joeni
View this thread<https:>
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Hi Tino,

Can you please send us a screenshot of the created lead that has missing data so we can further investigate what's happening? Let me show you how to post a screenshot to our Support Forum:

1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.