30-Tage-Geld-zurück-Garantie

Sehr geehrte Damen und Herren,

leider haben wir festgestellt, dass Ihre Dienstleistung trotz Upgrate für unsere Zwecke nicht ausreichend ist. 

Aus diesem Grund möchte ich gerne Ihre 30-Tage-Geld-zurück-Garantie in Anspruch nehmen, und bitte Sie den bereits für den ersten Monat bezahlten betrag an mein Konto zurück zu überweisen.

Vielen Danke!

Mit freundlichen Grüßen

N. R.

Hi riegel_nicole,

Thank you for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. The account is set to downgrade to free on October 22, 2024. To request a refund for your latest invoice, just fill out our Refund Request form. And our relevant team will email you once they've had a chance to look into it.

Reach out again if you have any other questions.