Clarification on Upgrade Pricing

  • HUN YUAN QI Österreich
    Gefragt am 14. Oktober 2024 um 09:03

    Ich habe das Upgrade gemacht - der angezeigt Preis für NPO ist aber nicht wie zuerst angegeben €234 (für jährliche Zahlung) sondern auf der Rechnung 274€ - wie kommt es zu diesem Preis bitte!

    Danke und beste Grüße

    HUN YUAN QI ÖSTERREICH

    Page URL: https://www.jotform.com/help/352-how-to-upgrade-and-pay-by-check-purchase-order-wire-transfer/
  • Afzal Jotform Support
    Geantwortet am 14. Oktober 2024 um 09:25

    Hi Hun,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, The price of €274 on your invoice is the total amount, which includes the Unused time on Bronze Monthly and tax. The additional charge of €45.78 is the VAT, as mentioned in the invoice.

    Let us know if there’s anything else we can help you with.