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Michael_LotterGefragt am 9. Oktober 2024 um 05:21
erhalte keine mail um mein passwort ändern zu können
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Israel Jotform SupportGeantwortet am 9. Oktober 2024 um 06:05
Hello Michael,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
I have sent a new reset password email to the email address linked to your account. Could you please verify if you can locate it in your inbox? Additionally, it may be helpful to check your spam or junk folder for the password reset email.
Give it a try, and let us know how it goes.