Autoresponder-E-Mail einrichten

Moin,

wir wollen an diejenigen, die unsere Umfrage ausfüllen, hinterher eine automatische Mail rausschicken lassen.

Jotform möchte, dass ich "Empfänger E-Mail" einstelle, aber das Dropdown-Menü in diesem Pflichtfeld gibt mir nur Fragen aus der Umfrage als Option, siehe Screenshot. Was soll das bzw. was mache ich falsch? Was muss ich anders machen?

Einen Betreff hat die Mail, den gewünschten Anhang auch, Empfänger sollte ja eigentlich automatisch derjenige sein, der die Umfrage ausfüllt....

LG Josi

Hi Kuhlmann,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I cloned and tested your form and it seems you don't have an email field. To send an email to the form filler, you need to add email element to your form and choose it in the autoresponder email recipient. Here's how to do it:

1. In Form Builder, click Add Element.

2. Click and drag the Email element into your form field.

3. Now, go back to Autoresponder email again, then choose the email field.

Once you've done this, Jotform will automatically send the email (with the subject, attachment, and message you’ve set) to the email address that the respondent enters in the form.

Give it a try and let us know if you have any other questions.