Why doesn't my form open on Chrome?

  • TSchnelle
    Gefragt am 26. September 2024 um 08:03

    Hallo Jotform-Team,

    unsere Formulare öffnen sich leider nicht im Chrome-Browser. Bitte schauen Sie mal nach: https://ok11.de/umfrage-lausitz/

    BG

    Ghulam

  • John Matthew Jotform Support
    Geantwortet am 26. September 2024 um 09:02

    Hi Thomas,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Going back to your question, I'm unable to see any data on the website you have shared. Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.


    Once we hear back from you, we'll be able to move forward with a solution.