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impressiondepressionGefragt am 3. Juli 2024 um 05:02
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Ibrar Jotform SupportGeantwortet am 3. Juli 2024 um 05:16
Hi Gianluca,
Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Jotform doesn't offer any trial period, but we do offer 30 days money-back guarantee & if you are not satisfied with our services you can ask for a full refund within that time. I can help you understand Jotform limits as well. Jotform have two type of limits, let me explain you one by one:
Monthly Usage: These limits are monthly and it reset after 30 days of cycle. These limits are dependent upon your subscribed plan. The following limits are included in it.
- Signed Documents
- Payment Submissions
- Form Views
- Submissions
Total Usage: These limits are also dependent on subscribed plan, and it never reset automatically. But, you can delete the old data to make space for new data. The following limits are included in it.
- Forms
- Submission Storage
- Upload Space
You can also check out our pricing page to know more about pricing and limits. If you believe you need more submissions, or you are you want customized plan, you may fill the form here to get contact with our Enterprise sales team. In case, if you are a non-profit organization or educational institute, you can check out our guide here and apply for the discount as well.
Let us know if you need any more help.