Mobile View Issue: Form Not Displaying Correct Language and Not Fitting Perfectly on Screen

  • 123Cacademy
    Gefragt am 27. Juni 2024 um 10:20

    Die Abschnittsübersichten sind auf Mobilen Geräten schwer lesbar.


    Außerdem ist der Fragenzähler auf Desktop auf Deutsch und auf Mobile auf Englisch, obwohl beide Geräte auf Deutsch eingestellt sind. Bitte auch hier um Lösungsvorschlag.


    Danke

  • Lara Jotform Support
    Geantwortet am 27. Juni 2024 um 10:27

    Hi 123Cacademy,

    Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your form and tested it using a mobile device to see if I could replicate the issue, but everything was working the way it was supposed to. Check out the screencast below to see my results:

    Mobile View Issue: Form Not Displaying Correct Language and Not Fitting Perfectly on Screen Image 1 Screenshot 20

    I've gone ahead and cleared your form caches as an additional aid. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

    Keep us updated and let us know if you need any more help.

 
Ihre Antwort