Frage nach Löschfrist im Papierkorb

Sehr geehrte Damen und Herren,

wir haben in unserem Account eine automatische Löschung der Antworten nach 1 h hinterlegt. Die Daten werden zuverlässig gelöscht, stehen anschließend aber 30 Tage im Papierkorb zur Verfügung. Unsere Frage: Kann man die Löschfrist im Papierkorb ebenfalls auf 1 h statt den 30 Tagen stellen?

Vielen Dank für Ihre Rückmeldung.

Hi mediasales,

Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Check out our guide on how to delete form submissions.

Thanks for your patience and understanding, we appreciate it.