Account ist gesperrt

  • Stefan Schweiger
    Gefragt am 18. Juni 2024 um 06:37

    Bitte öffnen Sie wieder meinen Account. Ich möchte mein Formular erstellen.

    Danke und Grüße Stefan Schweiger

  • Jessica Jotform Support
    Geantwortet am 18. Juni 2024 um 07:18

    Hi Stefan,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, your account was suspended because you’ve got a form named "vum" that’s breaking our Terms of Use by collecting login credentials.

    Account ist gesperrt Image 1 Screenshot 20

    I've deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.