E-Mail-Benachrichtigungen ausschalten

  • Hangartner_Philipp
    Gefragt am 18. Juni 2024 um 06:02

    Wie kann ich E-Mail-Benachrichtigungen ausschalten, wenn ich einen Kommentar in ein Formular einfüge?

  • Shirized Jotform Support
    Geantwortet am 18. Juni 2024 um 08:14

    Hi Hangartner,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.


    Now, coming back to your question, I checked your forms and can see that there's no Notification or Autoresponder Email set up on forms. Can you explain a bit more about the issue, so I can get a better idea of what's happening? If you're referring to how to disable or delete Notification Email, that is possible. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. On the left side of the Notification field, click on the Trash Can icon, and delete the notification setting.

    E Mail Benachrichtigungen ausschalten Image 1 Screenshot 20

    Keep us updated and let us know if you need any more help.

  • Hangartner_Philipp
    Geantwortet am 18. Juni 2024 um 08:35

    Hi Shirized


    Thank you for your quick response.

    I checked the Email settings but I could neither find a Notification field nor a trash can icon.


    My issue is, everytime i write a comment into an answered form, I get a notification Email on dispo@rizatransporte.ch which is absolutely not necessary in our case. This happens in both the "Rapport LW" and the "Rapport LKW" Team.

    I hope this claryfies things a bit.


    On a different topic, I have to approve every answered form in the "Rapport LKW" Team, which isn't necessary either. Is it possible to turn this off as well?


    Thank you so much for your help!

  • Hangartner_Philipp
    Geantwortet am 18. Juni 2024 um 08:46

    I just managed to turn off the approval process. So this is not an issue anymore :)

 
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