Monthly Form View limit exceeded

Liebes Jotform-Team,

wir haben mit dem Starter-Paket erst vier Formulare erstellt, trotzdem haben wir die Nachricht erhalten, dass das Limit erreicht und die Formulare deaktiviert wurden. Liegt hier ein Fehler vor?

Liebe Grüße,

Victoria Mayrwöger

Hi Victoria,

Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I have reviewed your account and currently, you have exceeded the monthly limit for Form Views. You will have to wait for your monthly limits to reset on June 22, 2024. You can review your account usage, limits, and scheduled monthly reset on this page. For more information, check out this guide about Understanding Your Account Usage and Limits.

Let us know if there’s anything else we can help you with.