memory full

  • Hartbauer
    Gefragt am 5. Juni 2024 um 13:20

    Hallo, mit wird angezeigt, dass der Speicher voll wäre ich habe aber alles gelöscht (auch aus dem papierkorb) und das Kontaktformular wird auch nicht mehr auf der Homepage angezeigt.

  • Jefferson Jotform Support
    Geantwortet am 5. Juni 2024 um 15:32

    Hi Hartbauer,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your account and found that you have zero form uploads. I recalculated it and it is still zero. Can you check again on your end if you can now view the recalculated form uploads under your account?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.


 
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