Ich möchte mein Konto löschen. Was muss ich tun?

  • Martin_Schupp
    Gefragt am 1. Juni 2024 um 12:28

    Ich möchte mein Konto löschen. Was muss ich tun?

  • Christopher Jotform Support
    Geantwortet am 1. Juni 2024 um 12:40

    Hi Martin,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, the delete account option can be found at the bottom of the Account page. Here's how to do it:

    1. In Account, click on Delete My Account.

    An arrow pointing to the Delete My Account link on the Jotform Account Profile page Screenshot 10

    2. Click on Yes, Delete.

    An arrow pointing to the "Yes, Delete" button on the Jotform Account Profile page Screenshot 21

    3. Enter your account password and click on Verify.

    A screenshot of the  "Verify That It’s You to Delete Your Account: Please enter your password" window on the Jotform Account Profile page Screenshot 32

    You can also request us to delete your account for you. Please take note that it takes 30 days for the deleted account to be completely purged from our system.

    Give it a try and let us know how it goes.