Signed Document limit reached

  • nicoschoenfeld
    Gefragt am 1. Juni 2024 um 02:46

    Hallo bei mir steht immer beim öffnen das wieso ist das so das das immer da steht ?

  • Mary Jotform Support
    Geantwortet am 1. Juni 2024 um 03:41

    Hi Nico,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I see that you have reached your sign document limit. Please note that you are only allowed up to 10 sign documents for starter subscription. You can either upgrade your account or disable Jotform Sign Automation temporarily to access your form and accept more submissions. Your limit should reset on June 7, 2024.

    Signed Document limit reached Image 1 Screenshot 20

    Let us know if you have any other questions.