Vraag over lege velden

  • ymotohashi
    Gefragt am 29. Mai 2024 um 13:17

    Hoi,


    In mijn formulier zijn niet alle velden verplicht. Als deze leeg gelaten worden worden de niet beantwoorden vragen niet vermeld op de PDF die je kunt downloaden. Hoe kan ik het instellen dat deze wel op de PDF download zichtbaar zijn ook als ze niet in het formulier beantwoord zijn?

    Met vriendelijke groet,


    Yukio Motohashi

  • Sim Jotform Support
    Geantwortet am 29. Mai 2024 um 16:11

    Hi Yukio,

    Thanks for reaching out to Jotform Support. Our Dutch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can. In the meantime, let us know if there’s anything else we can do for you.

    Thanks for your patience and understanding. We appreciate it.

  • Sim Jotform Support
    Geantwortet am 30. Mai 2024 um 18:01

    Hi Yukio,

    Thanks for your patience. I’m sorry you're having difficulties with this. We just need to uncheck the hide empty fields from the form. Let me show you how:

    • In Form Builder, click on the menu on the top-left side of the page and open PDF Editor.

    Vraag over lege velden Image 1 Screenshot 40

    • In PDF Editor, on the right middle side there is a gear Icon, you just need to click it.Vraag over lege velden Image 2 Screenshot 51
    • Uncheck the hide empty fields from form.Vraag over lege velden Image 3 Screenshot 62

    For more info regarding how to create PDF forms with PDF editor, you can check out our guide here.

    Keep us updated and let us know if you need any more help.

  • ymotohashi
    Geantwortet am 31. Mai 2024 um 01:05
    Hi Sim,Thank you for getting back to me. Much appreciated the fast response and assist. Keep up the good work and updates on Jotform. Looking forward to seeing and using more of the features. Regards Yukio Motohashi Op 31 mei 2024 om 00:02 heeft Jotform <noreply@jotform.com> het volgende geschreven:




    ...
  • ymotohashi
    Geantwortet am 3. Juni 2024 um 10:04

    Hi Sim,


    I'm sorry to get back to you bur I'm having a hard time finding the settings. There is no gear icon in the middle.

    I Can't find the option to uncheck the hide empty fields on form option. I'm I looking in the wrong place?

    Vraag over lege velden Image 1 Screenshot 20

  • Andreas Jotform Support
    Geantwortet am 3. Juni 2024 um 10:19

    Hi Yukio,

    Thanks for getting back to us. Let me show you where to find the Gear icon in your PDF Editor.

    1. In PDF Editor, click on New Document in the blue navigation menu.
    2. Click on the Gear icon on the right side of the screen.
    3. Uncheck the hide empty fields from the form.

    Vraag over lege velden Image 1 Screenshot 20Give it a try and let us know how it goes.