Die Synchronisierung von Jotform über Zapier ist verzögert

Hallo liebes Team,

ich beobachte schon lange, dass es eine ganze Weile (bis zu 15 Minuten) dauert, bis der API-Call (in diesem Fall zu Zapier) rausgeht, nachdem ein Kunde ein Formular ausgefüllt hat.

Meine Fragen:

1. Könnt Ihr das bestätigen?
2. Kann man die Zeit irgendwo in Jotform nachschlagen?
3. Gibt es eine garantierte API-Call Zeit (z.B. wenn man zahlender Kunde würde ;-) )?
   

Herzlichen Gruß,

Markus

Hi Markus,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when you trigger the data from your forms to Zapier, it will instantly sync or send the data. If you're encountering some delays, I suggest redoing the zap from within Zapier. Also, you may need to go to Zapier’s website and run the Zap manually. Additionally, I cleared your form caches to prevent this issue. Lastly, whether you're a paid user or on a Starter plan, the data syncing between Jotform and Zapier would be the same and the only difference is the usage limitations.

Let us know if you need any more help.