Redirecting Thank You Page is not working.

  • Franziska_contact
    Gefragt am 17. Mai 2024 um 11:48
    forwarding to the thank you page is noch working. Do you have any tips why?
  • Harshad_P Jotform Support
    Geantwortet am 17. Mai 2024 um 11:58

    Hi Franzsika,

    Thanks for reaching out to Jotform I am sorry you are having an issue with this. I've cloned your form and tested it. I can see that the Thank You Page is currently being re-directed to the external web page. The reason why you are getting the forbidden errors is that you have enabled the Redirect with HTTP post. This can happen if the webpage does not support HTTP Post. Can you go ahead and disable it and it should work correctly? Let me show you how:

    1. In Form Builder, click on Setting in the orange navigation bar.
    2. Select the Thank you Page from the left panel.
    3. Turn the toggle off for HTTP Post.
    Redirecting Thank You Page is not working Screenshot 20
    Give it a try and let us know how it goes.

  • Franziska_contact
    Geantwortet am 21. Mai 2024 um 02:28

    Hi Harshad,


    Thank you very much, that worked! :)