How to collect signature and disable fields?

  • Mohamed_verwaltung
    Gefragt am 15. Mai 2024 um 18:21
    step two is, now the „Teilnehmervertrag“ needs a Signatur from the client, but the client has to get with out acces to other fields.
  • Aries Jotform Support
    Geantwortet am 15. Mai 2024 um 19:20

    Hi Mohamed ,

    Thanks for your patience. If you are looking for a PDF form that can collect signatures without the user having an option in the other field,. I would suggest uploading a PDF to Jotform sign where you can easily make your PDF document ready for online signing with Jotform Sign. You can check out this guide on How to Upload Your PDF to Jotform Sign.

    Give it a try and let us know if you need any other help.

  • Mohamed_verwaltung
    Geantwortet am 16. Mai 2024 um 02:53

    Hey Aries, thanks but you didn’t get us.

    Your college before was closer to our need, we can’t upload each time the Formular. Because every time it’s another one, it’s based on the step before.

    we need the already filed formular from step 1 (which WE prefilled by hubspot) and the client which has to do the signatures. the customer should not have access to the step before, only to the signature field

  • Andreas Jotform Support
    Geantwortet am 16. Mai 2024 um 03:25

    Hi Mohamed,

    Thanks for getting back to us. I suggest using the widget Get Form Page URL in connection with conditional logic to hide or make read only prefill fields. Let me show you how:

    1. In Smart PDF Form Builder, click on Add Form Element in the blue navigation menu at the top.
    2. Go to the tab Widgets and search for the Widget Get Form Page URL.
    3. Add the widget via Drag & Drop to your form.

    How to collect signature and disable fields? Image 1 Screenshot 50 In the next step, we create a condition when the URL has the slug prefill inside the fields should be read only. Let me show you how:

    1. In Smart PDF Form Builder, in the blue navigation bar at the top of the screen, click on Settings.
    2. 
    Click on Conditions on the left side of the screen.
    3. Select Enable/Require/Mask Field as condition.

    How to collect signature and disable fields? Image 2 Screenshot 614. Create a condition as seen in the following screenshot and click Save.

    How to collect signature and disable fields? Image 3 Screenshot 725 You will need to disable each field one by one, clicking on the Plus right beside.

    How to collect signature and disable fields? Image 4 Screenshot 83 We also have a guide about How to Enable or Disable Fields Using Conditional Logic that you can check out.

    Give it a try and let us know how it goes.

  • Mohamed_verwaltung
    Geantwortet am 16. Mai 2024 um 16:10

    Hey Andreas, thank you for this quick answer, this is exactly what we are searching, we are so close to the target. We are amazed how much is possible with jotform!


    Just one step is missing, then we would be happy!! We use prefill from hubspot & then some Deatils we fill them out by our self like "UE, Datum etc.", after this step, when the "Teilnehmervertrag" is succesfully filled, we want the client to sign.


    If you could tell us, how to include this linking step we would be happy.

  • Aries Jotform Support
    Geantwortet am 16. Mai 2024 um 18:10

    Hi Mohamed,

    Thanks for getting back to us. Since the field will not be able to be edited or filled up using the workaround that the previous support provided in relation to this, you can use the request update feature as a workaround. The Request Update action button in Jotform Tables allows you to easily send the edit link of an entry via email. You can specify the recipient addresses to which the link will be sent, along with an optional message. Let me show you how:

    1. Go to My Tables and choose the submitted form.

    2. Then click on View Table.How to collect signature and disable fields? Image 1 Screenshot 110

    3. Next, click on +Add button.

    How to collect signature and disable fields? Image 2 Screenshot 121

    4. Then choose Buttons.

    5. Click on Request Update and hit Next.

    How to collect signature and disable fields? Image 3 Screenshot 132

    6. It will ask you to enter your button name. You can customize the button name.

    How to collect signature and disable fields? Image 4 Screenshot 143

    7. Then you can enter the recipient email address of the person who needs to sign the form. And click on Create Column

    How to collect signature and disable fields? Image 5 Screenshot 154

    After you created the button it should look like the screenshot below. You will have a button to send update request.

    How to collect signature and disable fields? Image 6 Screenshot 165


    Note: You can't send update request if you already have submitted form with Jotform Sign. As per checking, you have a Jotform Sign on your form, you will have to remove it first before submission.

    Before you send the Request Update for the submission, you have to edit the form in form builder and add the signature field.

    1. In Form Builder, click on Add Form Elements.

    2. Then click on Signature to add it to the field.

    How to collect signature and disable fields? Image 7 Screenshot 176

    Here's the result after I added the signature field and send the request from the submission tables.

    How to collect signature and disable fields? Image 8 Screenshot 187

    The recipient will receive an email notification to update the form.

    How to collect signature and disable fields? Image 9 Screenshot 198

    Once they click Edit Form Response, they will see the prefilled information, and they will be able to sign the form only.

    How to collect signature and disable fields? Image 10 Screenshot 209

    Give it a try and let us know if you need any help.






  • Mohamed_verwaltung
    Geantwortet am 19. Mai 2024 um 10:18

    Hey thank you for the answer, we try it but its does not work at all.


    Could you give us a detailed explanation ? step by step, how does jotform know, this refers to the signature field ? We would delete the signature field and wait again for your explanation.


    And we have to do this steps every time ? Because we prefill by hubspot some details and the fill by our self the rest like "UE, Ende etc." and then we need a signature from the client and its every time a different client with a different email. Thank you !

  • Angeli Jotform Support
    Geantwortet am 19. Mai 2024 um 12:34

    Hi Mohamed,

    Thanks for getting back to us. I'd suggest using the Prefill feature. So, after Hubspot, you can Manually prefill the form and send the form to your client so they can sign it. Let me show you how to set that up:

    1. In Form Builder, in the blue navigation bar at the top of the page, click on Publish.
    2. Click on Prefill in the menu on the left side of the page.
    3. Select Manual Prefill and Add a New Prefill.

    How to collect signature and disable fields? Image 1 Screenshot 40

    Once done, you can Send the Invitation to your client.

    How to collect signature and disable fields? Image 2 Screenshot 51

    Now, to prevent the client from accessing the other fields, you can use Andreas' workaround but change the condition to the following:

    How to collect signature and disable fields? Image 3 Screenshot 62

    Give it a try and let us know if you need any other help.

  • Mohamed_verwaltung
    Geantwortet am 19. Mai 2024 um 17:18

    hey Angeli,


    thank you. But like we told you before, its not only prefill, there is one step missing, we prefill some details AND we fill out some fields by ourselves. So only this one step is missing, then it would be peerfect.


    And do we have to this steps every time or it would be the next time done, by 1-2 klicks ? Pls give us a a detailed description. Thank you.

  • Mohamed_verwaltung
    Geantwortet am 19. Mai 2024 um 17:24

    Step 1: Prefill by Hubspot

    Step 2: Fill some fields by ourself like "UE, Datum etc."

    Step 3: The client have so sign the completed form (every time a new client & we use same steps for every client, at the end, we need a signatur)


    Step 4: The Client signs succesfully and we can use the form


  • Marehlene_B Jotform Support
    Geantwortet am 19. Mai 2024 um 20:01

    Hi Mohamed,

    Thanks for getting back to us. You may follow my colleague Angeli's instructions to manually fill out the form after HubSpot. We have a guide about How to Prefill Your Form Using Data From HubSpot that you can check out. You might also want to check out this guide about How to Prefill Form Fields With Data You Provide with Manual Prefill.

    Reach out again if you have any other questions.