Ergebnisse als PDF-Anhang kommt nicht mit Mail.

  • hansspindler
    Gefragt am 13. Mai 2024 um 05:24

    Ich habe eine Checkliste konfiguriert.

    Hier soll, nach dem absenden, eine Kollegin eine Mail mit einem PDF als Anhang erhalten.

    Das funktioniert nicht. Sie bekommt die Daten nur direkt in der Mail.

    Wir benötigen aber das PDF zur Weitergabe an den Kunden.


    Wie kann ich das denn generieren?

  • Ibrar Jotform Support
    Geantwortet am 13. Mai 2024 um 07:41

    Hi Hans,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've checked your form and found that you haven't enabled Attach PDF in Email Notification. Enabling this option is really easy. Let me show you how:

    1. In Form builder, select Settings at the top.
    2. In the menu that opens on the left side of the page, click on Emails.
    3. Hover your mouse over the Notification Email and click on the Pencil icon.
    4. Under Advanced tab, click to enable Attach PDF, also select file you want to send with the email.

    Ergebnisse als PDF Anhang kommt nicht mit Mail Screenshot 20

    We also have a guide about How to Customize Your PDF Submission Report that you can check out. We also have a guide to help you learn How to Attach Submissions as PDFs in Email Notifications.

    Give it a try and let us know if you have any other questions.