Form not submitting and is giving wrong error.

Guten Tag,

beim Absenden des Formulars kommt eine Fehlermeldung. Es kommt dann auch keine E-Mail an also die Eintragung hat nicht funktioniert.

Bitte um schnelle Hilfe! Wir verlieren jeden Tag bares Geld weil die Anfragen nicht bei uns ankommen.

Es geht um folgendes Formular:

https://form.jotform.com/231656083648059

Danke und viele Grüße,

Julian Mahnken

Hi Julian,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I've cloned your form and tested it. There is a condition set up on your form that redirects the Thank You Page to an external website which is giving this error. Can you please check the website address and replace the one that is working.

Regarding your question about the Notification Email it is working as expected, check out the screenshot of my results:

Can you please try it again and see how it goes? I've gone ahead and cleared your form cache to refresh the form.

Give it a try and let us know how it goes.