Hallo

  • Heroes_hello
    Gefragt am 7. Mai 2024 um 07:58

    Ich habe für unsere website ein formular erstellt. auf der desktop version komm ich über den CTA Button auf das Formular - auf der Handyversion allerdins nicht - siehe Screenshot. Wo liegt das Problem?

  • Heroes_hello
    Geantwortet am 7. Mai 2024 um 08:29

    Ok, nun funktioniert es - ich habe die links aktualisiert - die Frage ist, warum haben sich die Links der Formen geändert, die ich bereits verlinkt hatte?

  • Anna Jotform Support
    Geantwortet am 7. Mai 2024 um 10:32

    Hi Heroes_hello,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I didn’t fully understand the issue. Can you explain a bit more about the issue so we can help you with it? Also, if you have provided us with an image, unfortunately, it was not posted on this thread. Can you try posting it again? We have a guide here explaining how to do that.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.