How to free up our upload usage?

Sehr geehrte Damen und Herren,

bitte löschen Sie unseren Tabellen damit wir kein Space Limit erreichen.

Vielen Dank!

Hi kleining,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

If you'd like to free up some upload space from your account, attachments or submissions that come with it must be permanently deleted. Let me show you how to do that:

1. In Tables, select the submissions to delete and then click on the Delete button at the upper right.
2. On the pop-up window, click on the Move To Trash button to confirm deleting the submissions.

The deleted submission will remain in the Trashed Entries folder for 30 days before it gets purged. Unless the submissions are purged, it will still count towards your upload usage. Let's continue on how to purge them so they can be freed up from your space usage. Let's do it:

1. In your submission tables, click on the 3 vertical dots on the right of the table tab.
2. Select the Trashed Entries.
3. Then, select the deleted entries and then click on the Delete Forever button.
4. Confirm it on the pop-up window.

We also have a guide on How to Delete Form Submission Data that you can check out. You may also consider upgrading your account to increase your limits immediately.

Let us know if you have any other questions.