Request to update billing address

  • MarketingCONWAY
    Gefragt am 29. April 2024 um 03:11

    Sehrt geehrte Damen und Herren,


    wir benötigen bei der Rechnung die Rechnungsanschrift:

    Hermann Hartje KG 

    CONWAY Bikes 

    Deichstr. 120-122 

    27318 Hoya 


    Bitte senden Sie uns die Rechnungsadresse Neu zu.

    Vielen Dank!

  • Mikhail Jotform Support
    Geantwortet am 29. April 2024 um 05:30

    Hi MarketingCONWAY, 

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have forwarded your request to our billing team. Please allow time for us to process this request and I will get back to you as soon as I can.

    Let us know if there’s anything else we can do for you.

  • Mikhail Jotform Support
    Geantwortet am 29. April 2024 um 10:09

    Hi MarketingCONWAY, 

    Thanks for patiently waiting. Your invoice's billing address is now updated. It’s easy to check your invoices. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit, and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Request to update billing address Image 1 Screenshot 20

    Let us know if you have any other questions.