Are there reply templates for email traffic?

  • jesse_zuendorf
    Gefragt am 20. April 2024 um 09:26

    Sehr geehrte Damen und Herren,

    haben Sie vorlagen für die automatische Antwort Seite des Email Verkehrs

  • Rhina Jotform Support
    Geantwortet am 20. April 2024 um 12:59

    Hi Jesse,

    Thanks for reaching out to Jotform Support. After adding the Email field. The system will automatically create an Autoresponder email to be sent to your users. Are you referring to this form? I see that the Auto responder email on this form is empty. Most of the time, if we remove it and then add it back, that solves the problem. Let me help you do that

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. On the right side of the Autoresponder email, click on the Trash Can icon, and delete the existing Notification Email.

    Now that we've removed the old Autoresponder Email, we'll just add a new one. Let's do it: 

    • While you're still under the Emails tab on the left side of the page in Form Builder, click on Add Email and select Autoresponder Email.

    Are there reply templates for email traffic? Image 1 Screenshot 20

    Give it a try and let us know if you need any help.